Whats the Biggest Threat to the Telecoms Industry?
Wednesday, October 8th, 2008One of the biggest developments in the telecommunications industry in recent years has been the growth of mobile VoIP technology. Although still relatively early days for the mobile Voice over IP operators such as Truphone, it certainly seems they have the potential to to make some big waves in the industry. Some of the recent incumbent mobile operators’ actions seem testament to this fact with T-Mobile recently being forced to allow the use of Truphone over its network, having previously barred calls to Truphone alloted numbers.
While a few people argue that as VoIP prices fall towards zero, this is making it a very difficult industry to make any substantial profit in; the wider availability of cut cost ultra fast broadband and has resulted in a huge increase in the availability of free Wi-Fi. Consequently this is making mobile VoIP operators an increasingly attractive offer for consumers. The trend in the availability of new ’smart phones’ with the ability to run mobile VoIP client software, at ever reducing prices is also, it could be argued, creating a situation where mobile VoIP could really take off.
We have recently seen T-Mobile announce their VoIP service called @home giving customers the option of paying one low monthly flat rate. However whilst the industry is finding home owners reluctant to abandon their fixed phone line completely, mobile VoIP companies have no such issue to contend with. The seamless integration of mobile VoIP clients into the functionality of mobile phones, as well as the reduced cost of unlimited data price schemes has resulted in a predictably fast growth in the mobile VoIP industry.
Currently it has been reported that there are 4 million VoIP users in the United Kingdom, and the growth looks set to continue. How established mobile phone operators will take advantage of this growth remains to be seen but the decision to force T Mobile to unblock calls to Truphone users surely sends out a clear signal that rather than try and resist the mobile VoIP operators, the entranched industry monoliths must find a way of working with them.
One problem which may have an impact on the amount of subscribers of mobile Voice over IP is security, with many highly publicized incidents highlighting the problems in making calls using VoIP. Another issue to to confront is ‘VoIP phishing’ where people are duped into giving up their personal data voluntarily after taking the ‘bait’ from a thief. This is also indicative of other VoIP security issues where unscrupulous would be thieves can tamper with the caller ID making it appear as though they are ringing from popular financial institutions. Once such issues have been dealt with and fears allayed it is likely that mobile VoIP will become will become much more integral to peoples lives as people take the opportunity to turn their mobiles into VoIP phones.